Privacy Policy

Last Updated: May 24th, 2018

  • What type of information do we collect?​​

    • We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone number, communications) when inputted into our contact us forms; payment details (including credit card information) to process payments, comments, and feedback.​​​

  • How do we collect information?

    • ​When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

    • When you fill out a contact form, we collect personal information you give us such as your name, phone number, address and email address. Your personal information will be used for the specific reasons stated above only. 

  • Why do we collect such personal information?​

    • We collect Non-personal and Personal Information for the following purposes:

      • To provide and operate the Services;

      • To provide our Users with ongoing customer assistance and technical support;

      • To be able to contact our Visitors and Users with general or personalized service-related notices;

        • We do NOT use this for promotion purposes​ including but not limited to newsletters

      • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

      • To comply with any applicable laws and regulations.

  • How do we store, use, share and disclose your personal information?​​

    • Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

    • All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.​

  • How do we communicate with you?​

    • We may contact you to notify you regarding your order (to provide updates, to resolve a dispute, to collect fees or monies owed,) to follow up on a submitted contact form (to inquire and setup a time to pickup books or have them dropped off, to answer any questions or concerns) or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.​

  • How do we use cookies and other tracking tools?​

    • Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.  The cookies used on this site are as follows:​

    • Cookie Name / Life Span / Purpose

    • svSession / Permanent / Creates activities and BI

    • hs / Session / Security

    • incap_ses_${Proxy-ID}_${Site-ID} / Session / Security

    • incap_visid_${Proxy-ID}_${Site-ID} / Session / Security

    • nlbi_{ID} / Persistent cookie / Security

    • XSRF-TOKEN / Persistent cookie / Security

    • smSession / Two weeks / Identify logged in site members

    • Further, this website uses Google Analytics, which mainly uses first-party cookies to report your interactions on this website.  You may disable cookies or delete any individual cookie.

  • How can I withdraw my consent?​

    • f you don’t want us to process your data anymore, please contact us at or below by submitting the contact form

  • Privacy policy updates

    • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

  • Questions and our contact information​

    • We have tried to be as clear and concise as possible to make how we collect and use data from you easy to understand and to be GDPR compliant.  If you would like any clarifications, see any errors, or have questions or comments please contact us at or below by submitting the contact form

    • If you would like to: access, correct, amend or delete any personal information we have about you, you can contact us at or below by submitting the contact form

I have read and agreed to the Terms of Use and Privacy Policy

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